F&Q
1. How can I place an order? To place an order, simply browse our collection, select your desired items, choose the correct size and color, and add them to your cart. Once you’re ready, proceed to checkout to complete your purchase.
2. What payment methods do you accept? We accept various payment methods including major credit cards, PayPal, and other secure payment options. You can see all available payment methods at checkout.
3. How long will it take to receive my order? Shipping times vary depending on your location and the shipping method chosen. Generally, orders are processed within 1-3 business days, and delivery takes between 7-15 business days.
4. Can I track my order? Yes, once your order is shipped, you will receive a tracking number via email, which you can use to track your package.
5. What is your return policy? We offer a 30-day return policy on most items. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return. Items must be in their original condition, unworn, and with tags attached.
6. How do I contact customer service? If you have any questions or need assistance, you can contact us via email at sexpuppenetza@outlook.com. We strive to respond to all inquiries within 24 hours.
7. Do you offer international shipping? Yes, we ship to many countries around the world. Shipping costs and times will vary depending on your location.
8. How do I choose the right size? Each product page includes a size chart to help you choose the correct size. If you’re unsure, feel free to contact us for further assistance.
9. Can I cancel or change my order after it’s been placed? If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been processed or shipped, changes or cancellations may not be possible.
10. Do you offer discounts or promotions? Yes, we occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.
